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BEGIN:VEVENT
DTSTART:20250620T140000Z
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SUMMARY:The Power of Human Relationships: Building Rapport with Library Users Through Social Work
DESCRIPTION:Relationships are the foundation of social work librarianship 
 practice. Social work recognizes the importance of healthy rapport building 
 and it has always utilized it as a guide to communicate\, interact and 
 engage with people dealing with complex problems. Librarians have strong 
 relationships with individuals\, but they may not understand how powerful 
 the impact of these relationships are when working with patrons struggling 
 to manage psychosocial issues such as: poverty\, homelessness\, food 
 insecurities\, substance abuse\, and mental illness. In this webinar ALA 
 Doctoral Spectrum Fellow Shannon Crooks will provide attendees with an 
 overview of the importance and impact of healthy rapport building with 
 library users. Rapport building competencies will be identified and 
 discussed in detail throughout the presentation. Participants will leave 
 the training with strategies for building positive relationships with 
 library users to help manage conflict\, develop critical thinking 
 approaches to solve problems and ways to collaborate with library 
 users.\n\nThis webinar will be recorded for later viewing by those unable 
 to attend live\; to receive the recording link\, please register and it 
 will be automatically sent to you. If you have any questions or 
 suggestions\, please reach out to Tor Loney at 
 tor.loney@nysed.gov\n\nShannon Crooks is a doctoral student at Syracuse 
 University in the Information Science and Technology Ph.D. program. Shannon 
 has a Bachelor’s and Master’s Degree in Social Work from Winthrop and 
 Howard University. She received her Master’s in Library and Information 
 Science from Syracuse University in 2018. Before enrolling in the Ph.D. 
 program\, she worked as a librarian supervisor at an urban library in 
 Prince George’s County\, Maryland. While working in the library\, she 
 strategized how to engage and support the library community. Shannon spent 
 several years working as a social worker in various roles such as foster 
 parent trainer/recruiter/licensing specialist\, foster care social worker\, 
 teen mom social worker\, treatment plan writer\, and teen mom life skills 
 group facilitator. Working in social work has enriched her librarianship 
 skill set and guides her practice when working with people in library 
 communities. Her primary research focus is community engagement.
ORGANIZER;CN="Tor Loney":MAILTO:tor.loney@nysed.gov
CATEGORIES:
CONTACT;CN="Tor Loney":MAILTO:tor.loney@nysed.gov
STATUS:CONFIRMED
UID:LibCal-14343454
URL:https://nyslibrary.libcal.com/event/14343454
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